NEW YORKWORKSDIFFERENTLY NOW.

Customer inquiries, follow-ups, scheduling, invoice reminders, reporting, and the everyday admin that repeats every week. We also build websites and internal tools. We start with one specific task and an outcome you can check.

A task that happens often, follows a pattern, and pulls your team away from customers. We’ll help you pick it and keep the first build small, so you see a result quickly. If something should stay with a person, we’ll tell you.

Small and growing New York businesses: shops, studios, restaurants, agencies, and service firms. If your team does the same work over and over, there’s usually something worth handing off.

No. Describe the work the way you’d explain it to a new hire, and we handle the technical choices. You review what comes back and decide what goes live.

A 20-minute call about how your team works today. We ask where the repeat work is and where it slows you down, and you leave knowing which task we’d take on first and how the service would work for you.

You keep a list of what you want next, in your order. We work on the top request until it’s done, then start the next. Larger projects are split into smaller steps, so you review progress along the way.

It depends on the request. We give you an estimate before we start. Small changes often land within days; new integrations and larger builds take longer, and so does waiting on access or approvals.

Add them whenever they come up and reorder the list anytime. We work through them one at a time, top to bottom, within up to 30 hours of work each month. Larger projects are split into milestones.

Usually, yes. We build around the email, calendar, spreadsheets, booking, store, and accounting tools you already use. If a tool can’t connect, we’ll tell you before we build, and suggest a way around it.

You do. A new agent starts by drafting work for your team to review. It takes on more, like sending a message or updating a record, only after it has proven itself and you’ve agreed.

Yes. One subscription can cover several businesses or storefronts, as long as the work fits your monthly hours. We agree the scope with you first.

$4,995 a month for up to 30 hours of implementation, testing, and support, with priority scheduling. Unused hours don’t roll over. Software subscriptions and usage charges are separate and agreed before setup.

We keep it running. We watch for errors, fix what breaks, and adjust it as your business changes. Improving something that’s already live is just another request on your list.

Each agent gets access only to what its task needs, and works within limits you approve. Your data isn’t used to train public AI models. For sensitive work, we can run private models that keep data under your control.

You do. Automations, websites, and content we make for you are yours, and we set them up in your accounts wherever we can, so nothing is locked to us.

Yes. A cancellation takes effect at your next billing date, and the work we delivered stays with you.